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On our Steinbach Helpdesk platform you will find a wealth of information, videos, instructions, manuals and FAQs to help you solve your questions and problems.

We know that every customer has individual needs, which is why we have designed our helpdesk portal to make it quick and easy for you to find the information you need. Whether you have technical questions, need spare parts or are simply looking for useful tips.

Spare parts service

Are you looking for a suitable spare part for your product?

You can find many spare parts and other summer products in our online store using the reference from the operating instructions.

To the webshop

Help videos

If you prefer a video tutorial, please visit our Youtube channel Steinbach Repair Guide!

Short do-it-yourself videos show you how to install and maintain our products quickly and easily.

To the Repair Guide

Contact request

Do you have a complaint or questions about our products and services? Or do you need help with complaints and warranty inquiries?

Then please submit your request using the following, fully completed contact form!!

Our experienced support team will take care of it immediately.

To the form

Do you have questions about one of our products or need help with installation or maintenance? No Problem!

We at Steinbach have put together an extensive database of information that is available to you anytime, anywhere.

In our online library you will find a wealth of information about our various products and services, which you can access via self-service.

Whether you are looking for step-by-step instructions or want to find out about the technical specifications of our products, our knowledge base offers you a wealth of information.